DESIGN FEEL
A clear silhouette with a tactile, balanced finish.
NORI X / WARRANTY
Built to remain.
Our objects are made for daily use and supported by a clear warranty process.
ONE-YEAR COVERAGE+
Products purchased through official channels are covered for verified defects in materials or workmanship.
WHAT IS COVERED+
Manufacturing, bonding, seam, or structural issues that occur under normal intended use may qualify.
WHAT IS NOT COVERED+
Normal wear, scratches, accidental damage, misuse, improper cleaning, modification, loss, and theft are excluded.
HOW TO CLAIM+
Send the order number, a concise description, and clear supporting photos to support.
RESOLUTION+
Approved claims may be repaired, replaced, or refunded when a replacement is unavailable.
NORI X / POLICY
The details, clearly.
Use the sections below to understand the policy, timing, and next steps.BUILD & CARE
Precise fit, considered materials, and straightforward care.
SUPPORT
Worldwide service with a direct route to the support team.
NORI X / NEXT
Contact supportStill need help?
Include your order number so our support team can find the right next step quickly.